MTF Policies & Guidelines
At Mapp to Fitness, we are committed to providing a structured, high-energy, and supportive training environment for every member.
These policies help us maintain that experience for everyone.
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Privacy Policy
Mapp to Fitness is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information.
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Information We Collect
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Personal Information: Name, email address, phone number, and billing information
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Non-Personal Information: Browser type, IP address, and website usage data
How We Use Your Information
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To provide and improve our services
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To process transactions and send updates
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To personalize your experience and respond to customer service requests
How We Protect Your Information
We implement appropriate security measures to maintain the safety of your personal information. Access is limited to authorized personnel only.
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Cookies
We use cookies to enhance your experience. You can disable cookies through your browser settings.
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Third-Party Disclosure
We do not sell or trade your personal information. We may share information with trusted third parties who assist in operating our business, as long as they agree to keep it confidential.
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Your Consent
By using our site, you consent to this Privacy Policy.
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Updates to This Policy
We may update this policy at any time. Changes will be posted on this page.
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Contact
For questions, contact us at: info@mapptofitness.com
Terms & Conditions
Use of Website
You agree to use our website for lawful purposes and in a way that does not infringe on others.
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Membership & Billing
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Memberships are billed on a recurring monthly or bi-weekly basis
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By signing up, you authorize Mapp to Fitness to charge your payment method on file
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Memberships automatically renew unless canceled prior to your next billing date
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Members are responsible for managing their billing date
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Annual Maintenance Fee
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A $35 Annual Maintenance Fee will be charged on August 1st each year
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This fee helps us maintain and improve our facility, equipment, and overall member experience
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This allows us to continue improving the gym without increasing membership rates
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Cancellation Policy
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Members must submit a cancellation request at least 15 days prior to their next billing date
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No refunds will be issued after a payment has been processed
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Cancellation requests must be submitted directly to Mapp to Fitness
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Class Reservations & Cancellations
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All classes must be booked in advance through our app or website
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Cancellations or rescheduling must be made at least 24 hours in advance
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Late cancellations or no-shows may result in penalties or temporary booking restrictions
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Arrival Policy
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Please arrive on time for all sessions
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Classes start on time
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Health & Safety
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Members are responsible for ensuring they are physically able to participate
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You agree to inform coaches of any injuries or limitations
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Mapp to Fitness reserves the right to refuse service if there is a safety concern
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Community Standards
We are committed to creating a positive and focused training environment:
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Be respectful to coaches and members
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Minimize excessive disruptions during sessions
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Follow coach instruction for safety and structure
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Photo & Video Release
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By participating in classes, you may be photographed or recorded for marketing purposes
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If you prefer not to be included, please notify a coach
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Intellectual Property
All content on our website (text, logos, programming, etc.) is the property of Mapp to Fitness and may not be used without permission.
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Limitation of Liability
Mapp to Fitness is not liable for injuries, losses, or damages resulting from participation in our services, except where required by law.
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Governing Law
These Terms are governed by the laws of the State of North Carolina.
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Updates to Terms
We may update these policies at any time. Updates will be posted on this page.
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Contact Us
If you have any questions, please contact us at:
info@mapptofitness.com